wholesale terms + policies:
MINIMUM ORDER:
First order minimum is $150. Minimum Re-order is $100.
TERMS:
• First orders are C.O.D. or Credit Card.
• Seedlings accepts the following credit cards: Visa, MC, American Express, and Discover.
• Net 30 Terms available upon satisfactory credit check of references on re-orders only. (1ó% Finance Charge on overdue balance will be accrued.)
• A $25 service charge will be added to any returned checks or stop payment checks.
• A 10% service charge will be payable on unaccepted or undeliverable orders.
• Invoices will be sent digitally via e-mail or fax unless otherwise requested. Please provide current e-mail and/ or fax number with orders.
SHIPPING:
• All orders will be shipped “Best Way” from Clinton, MA unless otherwise requested.
• Orders are normally shipped within 2-4 weeks. The cost of shipping will be added to your invoice.
• An additional UPS or FedEx C.O.D. charge will be added to ALL C.O.D. orders.
SHORTAGES/DAMAGE CLAIMS:
Goods damaged during shipment must be reported to Seedlings AND to the Carrier within five business days to initiate a claim. Save all packing materials for inspection by the claim adjuster. We will send you a return authorization approval good for thirty days.
We must receive the damaged goods in original packing with a copy of the invoice in order to replace the shipment. Any shortages must be reported to Seedlings within 7 business days of receipt of order.
BACK ORDERS:
• We will ship out of stock items as soon as possible unless otherwise noted on invoice. Normal shipping charges will apply to back orders.
• Any back order under $30.00 will be canceled.
ONLINE ORDERS – SHOPSEEDLINGS.COM:
All terms and conditions apply.
CONTACT US:
hello@shopseedlings.com
shopseedlings.com
1.800.322.3866 | INT'L: 978.368.8711